Help Center

General

• Is this service really free?
  Yes, this service is absolutely free and with no costs associated - no matter if it is for private or business use. There are no costs for the creation, modification, nor for traffic or others.
  Yes, this service is absolutely free and with no costs associated - no matter if it is for private or business use. There are no costs for the creation, modification, nor for traffic or others.
• What is a Shoutbox and what brings this to me at my homepage?
  A Shoutbox is a perfect mix of guest book, forum and chat. Visitors since you can leave you a message, give or exchange with each other.
  A Shoutbox is a new interactive way for visitors to your website. With a Shoutbox you develop a personal relationship to your visitors and offer your visitors so that always new incentives for visiting your site. The traffic to your website increase constantly! Local presence is essential for today's Internet pages.
  The individually identifiable size of the shoutbox is easy to integrate them optimally in every homepage. In addition, this brings additional and interesting content to your site! Each message will change the contents of a shoutbox, so that it is always interesting and worth reading!
  A Shoutbox is a perfect mix of guest book, forum and chat. Visitors since you can leave you a message, give or exchange with each other.
  A Shoutbox is a new interactive way for visitors to your website. With a Shoutbox you develop a personal relationship to your visitors and offer your visitors so that always new incentives for visiting your site. The traffic to your website increase constantly! Local presence is essential for today's Internet pages.
  The individually identifiable size of the shoutbox is easy to integrate them optimally in every homepage. In addition, this brings additional and interesting content to your site! Each message will change the contents of a shoutbox, so that it is always interesting and worth reading!

Account

• What do I need to sign up?
  Fill out the sign up/registration form. You will receive an E-Mail to the address you provided. Clicking on the confirmation link will complete the sign up/registration process.
  Fill out the sign up/registration form. You will receive an E-Mail to the address you provided. Clicking on the confirmation link will complete the sign up/registration process.
• I get an error using the confirmation E-Mail.
  Please follow the steps below to resolve this issue:
  
  

  • Check your E-Mail application's spam or junk folder or filter. Please be aware that some E-Mails may be blocked by your ISP (Internet Service Provider).
  • Check that you’re trying to log in from the exact E-Mail address you registered with.
  Please follow the steps below to resolve this issue:
  
  

  • Check your E-Mail application's spam or junk folder or filter. Please be aware that some E-Mails may be blocked by your ISP (Internet Service Provider).
  • Check that you’re trying to log in from the exact E-Mail address you registered with.
• My confirmation E-Mail doesn’t arrive.
  Please follow the steps below to resolve this issue.
  
  

  • Check your E-Mail application's spam or junk folder or filter. Please be aware that some E-Mails may be blocked by your ISP (Internet Service Provider).
  • Check that you’re trying to log in from the exact E-Mail address you registered with.
  Please follow the steps below to resolve this issue.
  
  

  • Check your E-Mail application's spam or junk folder or filter. Please be aware that some E-Mails may be blocked by your ISP (Internet Service Provider).
  • Check that you’re trying to log in from the exact E-Mail address you registered with.

• How do I log in to my account?
  You can access your account by entering one of the following into the "E-Mail" field, followed by your password, and then clicking the submit button.
  You can access your account by entering one of the following into the "E-Mail" field, followed by your password, and then clicking the submit button.
• It says there is an existing account associated with my E-Mail address.
  Please click here to request a new password for your account.
  
  If you are not the account owner and are attempting to sign up for an account, then please be aware that you can only sign up for one account per E-Mail address. E-Mail addresses are offered for free by many websites (e.g., Yahoo!, Gmail).
  Please click here to request a new password for your account.
  
  If you are not the account owner and are attempting to sign up for an account, then please be aware that you can only sign up for one account per E-Mail address. E-Mail addresses are offered for free by many websites (e.g., Yahoo!, Gmail).
• I forgot my password.
  You can reset your password by clicking here. If you know your password and would like to change it, you can change it in your Account page.
  You can reset your password by clicking here. If you know your password and would like to change it, you can change it in your Account page.
• I am not receiving the E-Mail to reset my password.
  Please follow the steps below to resolve this issue.
  
  

  • Check your E-Mail application's spam or junk folder or filter.
  • Please note that some E-Mail may be blocked by your ISP (internet service provider).
  Please follow the steps below to resolve this issue.
  
  

  • Check your E-Mail application's spam or junk folder or filter.
  • Please note that some E-Mail may be blocked by your ISP (internet service provider).
• I can’t receive the E-Mail to reset my password, because I no longer have access to the E-Mail address associated with my account.
  You can change your login E-Mail address at any time with the link at the Account page.
  You can change your login E-Mail address at any time with the link at the Account page.
• Can you send me a copy of my password without resetting it?
  For security reasons, MyShoutbox.com™ does not have the ability to send you a copy of your current password. However, you can reset your password here.
  For security reasons, MyShoutbox.com™ does not have the ability to send you a copy of your current password. However, you can reset your password here.
• What is the minimum password strength? How can I make my password strong?
  When creating a new password, be sure that it is at least 6 characters in length and that you use a complex string of numbers, letters, and punctuation marks. If the password you entered is not strong enough, you may want to try mixing uppercase and lowercase letters or making your password longer.
  
  Ideally, the password you select should be easy for you to remember but hard for someone else to figure out. For added security, your MyShoutbox.com™ password should also be different than other passwords that you use on the internet.
  When creating a new password, be sure that it is at least 6 characters in length and that you use a complex string of numbers, letters, and punctuation marks. If the password you entered is not strong enough, you may want to try mixing uppercase and lowercase letters or making your password longer.
  
  Ideally, the password you select should be easy for you to remember but hard for someone else to figure out. For added security, your MyShoutbox.com™ password should also be different than other passwords that you use on the internet.
• The "words in the box" (i.e., captchas) doesn’t load.
  Your problem is most likely related to your internet browser. It is recommend that you upgrade your browser, or clear its cache and cookies,
  Your problem is most likely related to your internet browser. It is recommend that you upgrade your browser, or clear its cache and cookies,
• How do I permanently delete my account?
  If you do not think you will use MyShoutbox.com™ again and would like your account deleted, please keep in mind that you will not be able to reactivate your account or retrieve any of the content or information you have added. If you would like your account permanently deleted with no option for recovery, log in to your account and then submit your request by clicking here.
  
  If you are currently unable to access your account, you will need to reset your password in order to log in. You can reset your password by clicking here.
  If you do not think you will use MyShoutbox.com™ again and would like your account deleted, please keep in mind that you will not be able to reactivate your account or retrieve any of the content or information you have added. If you would like your account permanently deleted with no option for recovery, log in to your account and then submit your request by clicking here.
  
  If you are currently unable to access your account, you will need to reset your password in order to log in. You can reset your password by clicking here.